Wireless Configuration

Not known for it's excellence in providing consistent or even fair wireless, Knox does have it. This is how you get it. Sometimes, this won't work, but the Computer Center says it will.

You can get pictures too. [1]

Mac Configuration

Requirements

  1. Macintosh OS 10.3.9 or later (Panther with all updates)
  2. Apple Airport Card Installed

Setup

  1. Begin by clicking on the Airport Menu in the upper right of the top menu bar. Select Open Internet Connect.

  2. Once in Internet Connect - Under File select New 802.1x Connection.

  3. Click the Configuration drop down menu and select Edit Configurations.

  4. In the configuration window text areas - enter your username, password, and for Wireless Network enter Knox-Wireless, then uncheck all boxes except PEAP and MD5 then click OK.

  5. A new window will appear - Click Connect.

  6. A request to verify a certificate will appear - Click OK.

  7. You should now be connected to Knox Wireless!!

If you have any questions or difficulties with any of the steps set forth in this document, call the Help Desk at extension 7700.

XP Configuration

Requirements Network Card Service Pack Verification Service Pack Installation Configuring Wireless Network Connection Authenticating to the Knox Wireless Network

Requirements

  1. Windows XP Home or Windows XP Professional
  2. XP Service Pack 2 installed, which has WPA built in.
  3. Wireless network adapter that supports the 802.11b and/or 802.11g protocol(s) and WiFi Protected Access (WPA) 

To authenticate to the Knox Wireless network, you are required to have either Windows XP Home or Windows XP Professional installed on your computer. You must also have XP Service Pack 2 installed.

NOTE: Windows 9x series and Windows Me are not supported.

Network Card

The Knox College Wireless network is supported by Cisco Aironet 1220 Access Points. These devices support the 802.11b and 802.11g protocols. Therefore, the network card you purchase must support the 802.11b and/or 802.11g protocol(s) as well as support WiFi Protected Access (WPA).Your network card must also support Microsoft's Wireless Zero Configuration (WZC) Service. Most new wireless network cards support WZC. However, if you are unsure if your network card supports WZC, check your vendor's online support or contact the vendor directly.

NOTE: You must have the current drivers for your network card which are available from the card vendor's web site.

Service Pack Verification

To verify that Service Pack 2 is installed on your computer, follow the instructions below:

  1. Click Start scroll up to Settings and select Control Panel from the submenu that appears.
  2. Double-click on the System control panel.

  3. In the System Properties sheet, you can see that Service Pack 2 is installed on the system used in the illustration. If you do not see Service Pack 2 or higher listed under the Version, you must install it to access the wireless network. If you see that Service Pack 2 or higher is installed, you can continue with the wireless configuration. 

Service Pack Installation

There are two ways to obtain and install Service Pack 2. You may either run Windows Update or copy the file from the application server named NAS.

   Windows Update:

   Windows Update scans for patches that have been released since Microsoft released the operating system. Downloads include new features and critical patches to fix problems with Microsoft Operating Systems. To run Windows Update click on the Start button and scroll up to Windows Update. This will launch a browser and scan for updates needing to be installed.

   Note: If this is the first time you have run Windows Update, you will be prompted to allow the scan to take place. Click Yes to allow the scan.

Service Pack 2 is large and will take a long time to download over the Internet. We have the file available on the application server named NAS. See the instructions below to install Service Pack 2 from our server. It will be much faster to copy Service Pack 2 from NAS, install it and then run Windows Update after the Service Pack installation.

   NAS:

      1. First, you must be connected to PC_Apps on NAS. There is documentation for this at http://www.knox.edu/pcapps.xml
      2. Once connected, open My Computer and then double click on drive N:. This will open a window containing all applications available for student use.
      3. Browse through the list of folders until you find the one named Wireless Related. Wireless related updates will be added to this folder as they become available. Double click on the Wireless Related folder to open it.

         Note: Since we will potentially be supporting a variety of operating systems in the future, be sure to read instructions carefully and NEVER INSTALL PATCHES INTENDED FOR OPERATING SYSTEMS OTHER THAN THE ONE INSTALLED ON YOUR MACHINE
      4. Double click on the Windows XP folder. Copy the folder labeled XP Service Pack 2 to your desktop.
      5. Once the folder is copied to your desktop, open it and double click on the file named WindowsXP-KB835935-SP2-ENU.exe. (Your file listing might not include the .exe extension depending on your folder settings.)
      6. Follow the prompts, accepting all defaults, to install SP2.
      7. Once the installation is completed, you will be prompted to reboot your PC. You should do this as prompted. 

Configuring Wireless Network Connection

  1. Click on the Start button, scroll up to Settings and select Control Panel from the submenu that appears. In the Control Panel window, double click on Network Connections.
  2. In the list that appears, one will be labeled Wireless Network Connection. Double click on Wireless Network Connection and click on the Properties button.
  3. In the Wireless Network Window Properties window you will see several tabs across the top. Click on the Wireless Networks tab.

  4. Click on the Advanced button at the bottom of the window that appears. Click on the radio button to the left of Access point (infrastructure) networks only, make sure nothing else is selected or checked and then click on the Close button.

  5. Check the box labeled Use Windows to configure my wireless network settings.
  6. If Knox-Wireless appears as in the illustration above, highlight it and click on the Properties button. Under the Association tab, make sure the checkbox to the left of This is a computer-to-computer (ad-hoc) network; wireless access points are not used is unchecked.

  7. If the Preferred networks: box is blank, click on the Add button. Change the settings to look like those in the illustration above.
  8. Once you have matched these settings, click on the Authentication tab at the top of the window.

  9. Once again, configure your settings to look like those in the illustration above. You MUST be able to select PEAP to proceed any further.
 10. After you have selected PEAP, click on the Properties button.

 11. Again configure your settings to look like those in the illustration above.
 12. Click on the Configure button.

 13. Make certain that the checkbox in the window that appears is unchecked.
 14. After you have completed this configuration, click OK on all the open windows to close them and save the configuration. 

Authenticating to the Knox Wireless Network

There is a two-step process for authenticating a PC to the Knox wireless network.

  1. The first step is connecting to a wireless access point. Once a connection is made, it will try to authenticate using your Knox username and password.
  2. In the lower right corner (in the System Tray by your clock) you will see a balloon appear with the text:
     Click here to select a certificate or other credentials for connection to the network Knox-wireless.
  3. Click on this balloon. A window will appear prompting you to enter your user name, password and the name of the domain.

  4. Enter your network (E-mail) user name and password in the corresponding text boxes. In the Login domain: text box, enter KNOX.
  5. Click on the OK button to authenticate to the wireless network.

     Note: You need to be within range of a wireless access point for many of the screens above to appear or appear properly.

     If you have any questions or difficulties with any of the steps set forth in this document, call the Help Desk at extension 7700.

Windows Vista Configuration

Requirements

   * Windows Vista Business, Enterprise or Ultimate
   * Wireless network adapter that supports the 802.11b and/or 802.11g protocol(s) and WiFi Protected Access (WPA) 

Network Card

The Knox College Wireless network is supported by Cisco Aironet 1220 Access Points. These devices support the 802.11b and 802.11g protocols. Therefore, the network card you purchase must support the 802.11b and/or 802.11g protocol(s) as well as support WiFi Protected Access (WPA).Your network card must also support Microsoft's Wireless Zero Configuration (WZC) Service. Most new wireless network cards support WZC. However, if you are unsure if your network card supports WZC, check your vendor's online support or contact the vendor directly. NOTE: You must have the current drivers for your network card which are available from the card vendor's web site.

  1. From the Start Menu, select Control Panel or, if using Vista Classic, select Settings from the Start menu and then Control Panel.
  2. Open the Network and Sharing Center.
  3. Double click on Set up a connection or network in the left column.

  4. Click on Manually Connect to a Wireless Network to select it and then click the Next button.

  5. In the Choose a wireless adapter window, select Wireless Network Connection and click the Next button.

  6. Enter the following in the Enter information for the wireless network you want to add window:

         Network Name: Knox-Wireless
         Security Type: WPA-Enterprise
         Encryption type: TKIP
         Leave the Security Key/Passphrase box blank.
         Check the box to the left of Start this connection automatically.
         Leave the box to the left of Connect even if the network is not broadcasting unchecked and click the Next button.

  7. In the Manually connect to a wireless network window, click on Change Connection Settings.

  8. In the Knox-Wireless Wireless Network properties window, select the Connection tab at the top. Check the box to the left of Connect automatically when this network is in range. The other two boxes should be unchecked.

  9. Click on the Security tab to configure the following:

         Security type: WPA-Enterprise
         Encryption type: TKIP
         Check the box to the left of Cache user information for subsequent connections to this network.
         Under Choose a network authentication method:, choose ProtectedEAP (PEAP) and then click on the Settings... button.

 10. In the Protected EAP Properties window, uncheck Validate server certificate under the When connecting: heading at the top.
     Under the Select Authentication Method: heading at the bottom, check the box to the left of Enable Fast Reconnect. The other two checkboxes should be unchecked.
     Secured password (EAP-MSCHAP v2) should be selected from the drop down menu. Click on the Configure... button.

 11. In the EAP MSCHAPv2 Properties window, uncheck the box to the left of Automatically use my Windows logon name and password (and domain if any).
 12. Click on the OK button at the bottom of this and the previous window to apply the settings.

 13. A dialog box from your system tray will appear stating Additional log on information is required to connect to this network.
     Click on this box.

 14. Enter your Knox e-mail username, e-mail password and enter Knox for the Logon domain: and click the OK button.

 15. You have now successfully configured Knox-Wireless (we hope).